References
Customer stories where data turned into decisions.
Challenge
In St1's international operating environment, information about serious workplace safety incidents needed to reach corporate management within 24 hours. A particular challenge was translating incidents reported in various languages into English within a tight deadline.
Solution
BI-Asiantuntijat developed an English-language Power BI report that combines Azure OpenAI language models with workplace safety data from the Falcony system. Data collection can be done in any language, after which AI automatically translates incidents into English. Power Automate alerts activate twice daily and Incremental Refresh ensures cost-efficiency.
Results
Management stays informed about workplace safety incidents across borders in real-time. Meeting tight communication deadlines, cost-efficient and scalable implementation, and systematic documentation and trend analysis of serious incidents.
"I am extremely satisfied with the project results. Using Power BI in workplace safety reporting has brought efficiency and time savings in report preparation. AI-powered translations provide an understandable, near-real-time visibility into defined workplace safety incidents across borders throughout the organization."
Sami Strandman
Training and HSSE Manager, St1
Challenge
Falcony wanted to offer their customers better tools for data analysis and visualization. Their AWS cloud database enabled data access, but a partner was needed to build user-friendly reporting solutions.
Solution
A Power BI Template-based approach brought ready-made data models and visualizations to all customers. Report templates: Inspections and observations, ESG reporting, Customer satisfaction & NPS, Risk management, Safety management and Tenant experience. AWS integration with customized SQL queries.
Results
The collaboration has been instrumental in enabling the scaling of Falcony's products to new customer segments and has brought significant competitive advantage in the market. Ongoing partnership continues to add value to customers.
Challenge
The machine shop industry's talent shortage is worsening in Finland. Mexlink had deep expertise, but it needed to be productized into a digital service.
Solution
API integration from Mexlink's data collection platform to Power BI. Row-Level Security, multilingual Power BI Embedded demo and automated analysis.
Results
The Machinist's Competence Map scales from individual workshops to nationwide operators.
"Amira discovered entirely new dimensions in the reports, and also persistently carried things all the way to product support. If you want to find new dimensions in Power BI, then Amira is the one to contact."
Pasi Julkunen
CEO, Mexlink
Challenge
The car wash chain operated with two different sales systems, where manual consolidation was time-consuming and error-prone. There was no unified reporting and monitoring view, which made business decision-making difficult.
Solution
A Power BI solution that automatically combines data from both sales systems into one data model. The report includes year-over-year comparisons, demand analysis at day and hour level, and location-specific performance metrics. Automatic refresh eliminated manual work entirely.
Results
Significant cost efficiency through reporting automation. Real-time visibility into the entire chain's business from a single view. Demand analysis enables resource optimization according to peak times and quieter periods.
Challenge
A large retail network's customer service analytics relied on Salesforce's own reporting, which didn't provide sufficient visibility at different organizational levels. Management, operations and service teams each needed different views of the same data.
Solution
Three Power BI dashboards for different organizational levels: (1) Executive dashboard — long-term trends, strategic KPIs and comparisons with previous periods. (2) Operational dashboard — real-time B2B and B2C customer service monitoring, team workload and SLA metrics. (3) Service line dashboard — individual agent performance, response times, resolution rates and customer satisfaction scores.
Results
Automated reporting completely eliminated manual data compilation. The executive team gets a strategic overview, operational management reacts in real-time, and service teams can monitor their own performance daily. Data-driven decision making at all organizational levels.